top of page
FAQ
-
Q: What are the shipping times for products ordered from ALPINE - COAST?A: At ALPINE - COAST, we pride ourselves on delivering high-quality products for your work, camper, and overland vehicles promptly. Our standard shipping times are as follows: orders are typically processed within 1-2 business days. Once shipped, deliveries within the UK usually arrive within 3-5 business days. Please note that these times are estimates and can be affected by external factors such as customs processing or postal delays. For the most accurate delivery estimates, we recommend checking your order status through our website or contacting our customer support team.
-
Q: What are the lead times on beds offered by ALPINE - COAST?A: At ALPINE - COAST, our commitment to quality craftsmanship may entail varying lead times for our bed products, largely due to the bespoke nature of our work. Currently, the lead time for our custom beds is approximately 3-4 weeks from the date of order confirmation. This timeframe allows us to ensure that each bed meets our stringent quality standards and is tailored to fit your van perfectly. We recommend placing your order as early as possible and keeping in contact with our customer service team for any updates on your order's progress.
-
Can I get help with fitting instructions?Yes, we provide detailed fitting instructions with our products. You will receive a email with fitting instructions and are welcome to contact our customer support for personalised assistance.
-
Q: What types of products does ALPINE - COAST offer for Vans and Defenders?A: ALPINE - COAST is a Devon-based online store that specializes in producing high-quality products for Vans and Defenders, catering to various needs, including work, camper, and overland vehicles. Our product range includes custom-built storage solutions, roof racks, and camping accessories designed to enhance the functionality and comfort of your vehicle. We focus on durability and practical design, ensuring that each product meets the rigorous demands of outdoor and work environments. Explore our selection to find tailored solutions that fit your lifestyle and vehicle requirements.
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
bottom of page